In Our Customers' Words

We take pride in totally satisfying our clients, whether they use our valet services, shuttles, or parking solutions. Here's what they have to say about their experiences…

“American Valet was amazing! The guys you had out here working were incredible and so professional. All of our guests raved about the service and the quick action of the valet service. Your service added to our special event and allowed our guests to enjoy themselves.

Thanks again for your professional service. I will let you know as soon as we plan our next event so the date can be reserved.”
— Torri Anderson
Thank you again for your support of the VIP Event held at The Reserve at Eagle Heights. Everything went very well and we appreciated the assistance of your staff members who helped us with the valet service at the event.

We look forward to working with you again. Thank you.
— Erin Carey
This letter is written to thank you for the assistance of your parking valets during our 10th Anniversary Party. The crew members you sent were a fun group and worked hard to accommodate our guests.

Several times during the evening guests mentioned the kindness and good manners of the valets. We were treated most professionally.

Once again, thank you. We hope you will use The Wedding Chronicle as a personal reference for large or small events.
— Angelen VanDaele
We so appreciate your efforts to give our guests the extra services that make any night exceptional. Everyone was very professional and both I and Mr. Ballantyne appreciate all the hard work.

We would like to give a very particular thank you to Jim Pipper who was the manager for our event. He is such a wonderful person and makes everything work as if it was his party. The other members of the crew, Bryce Johnson, Chris Siefert & Ryan Neizwaag were also especially helpful. As a matter of fact, I am sure our event would not have been so extraordinary without the entire crew.

Thanks again for everything and I look forward to working with you again.
— Katherine Sarkis
You all run a very effective operation at American Valet. Your response to my original inquiry was quick and to the point. Your explanation of my options was easy to understand. You confirmed with me prior to the event. The parking valet staff that showed up was on time and very well mannered. The bonus was that I even got a follow up communication AFTER the event to make sure that it all went well. It is uncommon to do business with a vendor that handles every aspect of service with such perfection, but you pulled it off flawlessly. I would make sure to have Americana Valet serve my private party again in the future. You all are the best. Thank you!
— Steven Hofmann
Thank you for providing valet service for our special event on December 7 and your responsiveness to all the details that went into making it a success! I greatly appreciate the extra effort that was evident with the logistics of moving our event due to the weather. Many last minute requirements were met thanks to your well coordinated efforts.

A special thanks to Jim Pipper for his superior service as manager of the event. He was thoughtful and considerate in responding to the unique demands of using a residential condo property and having to valet cars off site to a parking garage. His compliance with the Optima’s property management team was so important to everything running smoothly. His professionalism and care was amazing to watch!

Scott Weesner was a pleasure to work with – in walking the venues of our first location and then again for our back up location. In both meetings he offered valuable insight for valet set up and logistics.

At the last minute, Katie Asmussen responded in a timely manner with a certificate of insurance requirement for our off site parking location. Without this, our entire event would not have happened. On little detail – but so important!

I know we had several valet providers on site for the event, all of whom did a fantastic job servicing our guests. When I think of all the people were involved in the success of our event, I am truly grateful for each person’s personal contribution.

I will recommend American Valet to all of my friends and colleagues.
— Sharon Haugen
Meagan – Lance and the other person were wonderful. Lance called me ahead of time to introduce himself and let me know what time he would be arriving, and then checked in with us when he got there and also at the end of the party; he was very professional and efficient and from all accounts, everything went smoothly. Thank you for your very efficient and caring service. It’s easy to see why American Valet does so much business here in the valley! I would recommend your company to others, and would certainly use American Valet the next time I needed valet parking service.
— Mary Lynn Bolger
Thank you, Meagan, for your follow up. The valet service provided for Saturday’s Childhelp event was exemplary! Your manager, Ryan, was superb in how he handled all details regarding efficient and excellent valet service for this event. Todd, his assistant, was of great help to Ryan. Together, as a team they offered the guests a gracious way to hand off their cars upon arrival and retrieve their cars when departing. This event was highly successful in part due to Ryan and Todd’s flawless service.

Please extend our sincere thanks to Ryan and Todd for their incredible work, handling all guests with a professional and pleasant demeanor.

Childhelp will most assuredly utilize American Valet services again.
— Wendy Young
It’s always a pleasure to work with American Valet. The staff working the Yount wedding did a wonderful job! It’s nice to know good customer service still exists!
— Victoria Canada