Mark has held various roles within operations over the five years he has worked at American Valet. Mark’s current responsibilities include developing and implementing effective parking and transportation management systems; to include the tracking and analysis of sales; overseeing parking facilities, lot usage; special event management programs; and billing operations. Mark is committed to cultivating client and customer relationships.
“As our hospital has continued to grow, we found employees in a situation where it was difficult to meet the parking needs of our customers. With American Valet’s help, we were able to establish a complimentary parking solution that has become very popular with our patients and visitors and has helped relieve our tight parking situation.
The American Valet staff is efficient, professional and very helpful with the logistics. I would recommend this company to anyone who is looking to offer a great service to their customers or employees.”
John Bratcher, Division Director at Chandler Regional Hospital
"I recommend American Valet without hesitation, and with confidence. Collaborative in both planning and execution, as CEO, Mike Pendergraft is involved and forward thinking. Our relationship began early in the construction phase and Mike’s team was always engaged and patient as we worked through delays. Fair and consistent as an operating partner, and a willingness to service the needs of others, American Valet does not feel like a third party outsource. They are equal contributors on our journey and they are emotionally invested.
Our resort was fortunate to be selected for the 2017 Conde Nast Hot List – only 22 of which are in the United States. American Valet provides bell, door and valet labor, we could not have achieved this accolade without them."
Scott Mason, General Manager at Andaz Scottsdale Resort & Spa
"American Valet Company is dedicated to providing their customers with the most professional service available. Their attention to what you and your customers’ needs are along with their superior customer service is what sets them apart from others in this field.
While working with Mike and his team, we have forged a very good working relationship between Mayo Clinic in Arizona and American Valet. American Valet has been established as a preferred vendor for us."
Steven Dettman, Security and Visitor Support Services at Mayo Clinic Arizona
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