Parking is often the first contact a business has with their customers, and as such providing them a positive experience is paramount. The last thing you want is for your customer to have a frustrating experience parking that immediately sours their mood and makes them less likely to enjoy and utilize your business. Parking can be more than a necessary evil – a friendly face and expedient service can make all the difference in turning prospective customers into forever clients.
At American Parking & Services, we understand the difference an enjoyable parking experience can make for your customers. Decades in the parking management industry have showed us that by setting a positive tone as soon as your customers enter your parking structure, anyone who walks through your doors will have the best possible experience. Read on for some of the benefits a commercial parking management company can provide to your business.
Parking can be a frustrating experience for both customers and businesses, impacting not just how many people you see but how much they are willing to spend as well. Many companies, in the effort to cut costs, neglect the importance of well-functioning parking services, and while trying to save money they end up affecting their bottom line as a result. By hiring a professional parking company like American Parking & Services, you can have the peace of mind that anyone coming to and going from your business will have their needs met.
Our valet and transit attendants are provided with rigorous training and uniformed professionally to ensure they reflect the standards of the businesses they serve. Choosing a parking management company that has experience with many different brands and properties ensures that the same excellent service you provide your customers is upheld to any guests who come through your doors.
For customers utilizing parking lots or garages, safety is often a primary concern. Many are hesitant to leave expensive vehicles or walk around after hours in garages or lots that are dimly lit or less protected, and may end up taking their business elsewhere. By giving your guests a safe, efficient place to park, you can alleviate a lot of the headache many customers experience.
Our attendants can help make your lot or garage a safe place for customers, and ensure they have the confidence that they and their vehicle are in good hands. By also keeping your lots clean and free of debris, our employees immediately set a professional and put-together atmosphere for your guests.
Part of running a successful business is keeping up with the latest advances in technology, but with how quickly methods change and how many are here one day and gone the next, it can be difficult to know exactly what kind of services and payment options guests require. The rise of faster and easier ways for customers to pay for goods and services and their expectations when it comes to expedient services means hiring a professional company is often a necessary investment.
We are proud to offer your clients touchless payment options as well as text alerts that help them monitor their vehicles and parking times. The old ways of paying for parking are no longer as appealing to more mobile, tech-minded consumers, and many businesses have found the ways they have always handled parking and transit are no longer enough. By investing in a professional parking management company, your guests are treated to modern and convenient ways to pay and find parking.
By allowing you to focus on the successful running of your business and not on your customers endlessly searching for spots, you can have the assurance that anyone who frequents your lots or garages will have the best possible experience.
At American Parking & Services, we have more than 40 years in the parking management industry and have worked with some of the biggest names in the hospitality, healthcare and entertainment industries. Over the years we have grown exponentially, and we are now in over 80 locations across the Southwest and employ over 600 employees. Our foremost concern is still providing exceptional, top-notch service to any guest who walks through your doors. The moment a customer steps on to your property, we want to ensure that they have a 5-star experience.
Contact our Division Manager at 503-861-9182 for pricing and a customized program.