Specializing In Hospital Parking Management Solutions - Since 1980
At American Parking & Services, we are proud to offer hospital parking management and healthcare valet services for a wide variety of healthcare facilities across the Southwestern United States, including hospitals, doctors’ offices, medical centers, and outpatient clinics. With over 40 years of experience in the industry, our professional valets and attendants are trained to provide a patient-first approach that combines empathy, expertise, and efficiency, resulting in a better experience for your patients and improved results for your facility.
Why Should Healthcare Facilities Consider Valet Services?
While professional valet services have traditionally been associated with restaurants and hotels, a growing number of healthcare facilities now offer this option for patients and their guests. Here are a few reasons why:
Valet services can alleviate stress for patients and visitors. Visiting a hospital or other medical center can be very stressful, and entrusting their vehicles to a friendly, uniformed valet can eliminate one source of concern for patients.
Enhance patient safety. Particularly for people who are visiting the healthcare facility because they are ill or injured, having to park far away from the building can be challenging. Our valets will ensure that patients get in and out of their vehicles and into the entrance of the facility safely.
Improve staff productivity by reducing the number of late arrivals and no-show appointments. Many hospitals and similar facilities have large parking lots or structures that can be confusing and time-consuming to navigate. This often causes patients to be late for their appointments or even miss them entirely—which can lead to a great deal of lost productivity for medical staff over the course of the day. By streamlining the parking process, healthcare facilities can significantly reduce the number of no-shows and late arrivals.
Improve the facility’s reputation. By contributing to a more positive patient experience, offering valet services will help your facility establish a reputation as modern and patient-focused.
What Do Hospital Parking Management Services Include?
At American Parking & Services, our hospital parking management solutions may include a variety of specific services depending on your needs. For instance, we can provide the following:
Greeting all patients and visitors with a warm welcome, ensuring that their positive experience begins as soon as they arrive at your facility.
Helping visitors load and unload personal items, including wheelchairs and other medical equipment, from their vehicles.
Ensuring that vehicles are parked safely and securely.
Shuttle services to carry medical center staff to and from their vehicles safely.
Why Choose American Parking & Services?
If you are considering professional valet services for your hospital or other healthcare facility, we know you have several options to choose from. Here are a few qualities that set us apart from the competition:
Established in 1980, American Parking & Services has cultivated a stellar reputation and has worked with some of the most well-known brands in the hospitality, healthcare, and entertainment industries over our decades in business. We now serve over 80 locations across the Southwest and employ over 600 individuals.
Specialized training. When serving medical facilities, we ensure that all of our valets and attendants receive specialized training at “American Parking & Services University” so that they are well-versed in how to care for patients. This training includes the requirements imposed by HIPAA, the ADA, EMTALA, and more.
Patient-centered approach. Our mission is to ensure that everyone who visits your facility feels comfortable and cared for from the moment they arrive. To achieve this, our friendly, uniformed staff members are trained to deliver efficient, personalized attention to each and every visitor.
Support systems and quality assurance. We provide field management support with dedicated, professional onsite managers and team leaders, as well as ongoing client contact with our Healthcare Division Manager. In addition, we handle employee screening, background checks, hiring, scheduling, and compensation. Clients can easily monitor results with our full range of quantitative reporting tools.
Peace of mind. With your hospital or medical facility listed as additional insured, we carry liability and umbrella insurance, including general liability, property damage, and garage-keeper liability.
Ready to learn more about how healthcare valet services can enhance your patient experience while improving results for your facility? Contact our VP of Business Development today at (602) 861-9182 to discuss our customized solutions!
“As our hospital has continued to grow, we found employees in a situation where it was difficult to meet the parking needs of our customers. With American Parking & Services’s help, we were able to establish a complimentary parking solution that has become very popular with our patients and visitors and has helped relieve our tight parking situation.
The American Parking & Services staff is efficient, professional and very helpful with the logistics. I would recommend this company to anyone who is looking to offer a great service to their customers or employees.”
John Bratcher, Division Director at Chandler Regional Hospital
"I recommend American Parking & Services without hesitation, and with confidence. Collaborative in both planning and execution, as CEO, Mike Pendergraft is involved and forward thinking. Our relationship began early in the construction phase and Mike’s team was always engaged and patient as we worked through delays. Fair and consistent as an operating partner, and a willingness to service the needs of others, American Parking & Services does not feel like a third party outsource. They are equal contributors on our journey and they are emotionally invested.
Our resort was fortunate to be selected for the 2017 Conde Nast Hot List – only 22 of which are in the United States. American Parking & Services provides bell, door and valet labor, we could not have achieved this accolade without them."
Scott Mason, General Manager at Andaz Scottsdale Resort & Spa
"American Parking & Services Company is dedicated to providing their customers with the most professional service available. Their attention to what you and your customers’ needs are along with their superior customer service is what sets them apart from others in this field.
While working with Mike and his team, we have forged a very good working relationship between Mayo Clinic in Arizona and American Parking & Services. American Parking & Services has been established as a preferred vendor for us."
Steven Dettman, Security and Visitor Support Services at Mayo Clinic Arizona
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